Amna Tools provides digital memberships to
businesses. We care about the security and privacy of our personal
data.
This Privacy Policy describes the information that Amna Tools
(“We”, “us”, “our”, “services”, “Company”) collects from you when you
access or use its website for the delivery of information, products,
offerings and content via internet connected device or otherwise
(collectively the “Services”).
You must read this privacy policy in conjunction with the terms of
service applicable to the services you are using.
Please keep in mind that when you provide information to Us on a
third-party site or platform (for example, via Our website, like
social media login). The information We collect is through those
third-party sites linked with Our Sites and is covered by this privacy
policy. The information the third-party site or platform collects is
subject to the third-party site or platform’s privacy practices.
Privacy choices you have made on the third-party site or platform will
not apply to Our use of the information we have collected directly
through Our Sites. Please also keep in observance that our site may
contain links to other sites not owned or controlled by Us, and We are
not responsible for the privacy practices of those sites. We encourage
you to read the privacy policies of such other sites; they may collect
your personal information.
All capitalized terms that have not been specifically defined herein
shall have the same meaning as provided.
This Privacy Policy describes the “Personal Data” we collect about
you, how we use it, how we share it, your rights and choices, and how
you can contact us about our privacy practices.�
“Amna Tools”, “we”, “our”, and “us” means the Amna Tools entity
responsible for the collection and use of personal data under this
privacy policy.�
“Personal Data” means any information that relates to an identified or
identifiable individual and can include information about how you
engage with our services.�
“Services” means this policy covers the products Amna Tools
indicates. Our “Business Services” are services provided by Amna Tools to entities (“Business Users”) who directly and indirectly
provide us with “End Customer” Personal Data in connection with those
Business users’ owned business and activities.
User Consent
By using our Services (for example, when you register for
an account or communicate with us, on Our sites or through Amna Tool), you agree and provide consent to Our collection, use and
sharing of your personal information as described in this policy.
Accessing Sites and Services through VPN
You should not access or use the Site or Amna Tools
Services using any mechanism or technology which conceals your actual
geo-location or provides incorrect details of your location (for
example, use a virtual private network (VPN) to access Amna Tools
services, proxy server)We will not be responsible or liable for any
collection, storage or processing of your personal information or data
if you use any mechanism or technology to access or use Site or Amna Tools Services, which conceals your actual geo-location
A. Collection and Use of Personal Information
Information you provide to Us voluntarily.
If you send Us personal correspondence, such as emails or
letters, or if other users or third parties send Us correspondence
about your activities or postings on the Site, We may collect and
store such information.We may collect additional information ( for
example, your name, email id, mobile number, and location) at other
times, including but not limited to when you provide feedback(s),
modify your content or email preferences, respond to surveys, provide
comments, or communicate with Us.�
B. Information automatically collected while
browsing/navigating through the Site
Cookies
The Site uses cookies and other similar technologies
necessary to function and provide Services. Some of these cookies are
essential for Us to provide Amna Tools services.� To improve
the responsiveness of the Sites for our Users, we may use “cookies” or
similar electronic tools to collect information to assign each visitor
a unique, random number as a User Identification (User ID) to
understand the User’s interests using the identified computer or
device. Unless you voluntarily identify yourself (through
registration, for example), we will have no way of knowing who you
are, even if we assign a cookie to your computer or device. The only
personal information a cookie can contain is information you supply. A
cookie cannot read data off your hard drive or device. Our advertisers
may also assign their cookies to your browser (if you click on their
ads), a process we do not control. We receive and store certain
information whenever you interact with us via Site or Service through
your computer/laptop/netbook, mobile/tablet/pad/handheld device.
C. Inferred Information through usage and log data
We may track certain information about you based on your
behaviour on Amna Tools Services. We use this information to
conduct internal research on Our users’ demographics (such as age and
gender), devices, interests, and behaviour to understand better,
protect and serve Our users.
We may also collect your information to track user behaviour and
preferences for internal analytics and research.
We may also use your information:
To evaluate your interest in various genres of content, services, and
offers;To perform analytics and conduct customer research to determine
your interest, identify content that generates sales and analyse
traffic patterns.
If you post messages on social media accounts, message boards, chat
rooms or other message areas or leave feedback, we will collect the
information you provide. We may retain this information as necessary
to resolve disputes, provide customer support and troubleshoot
problems and comply with legal obligations under the applicable
laws.The above information may also be captured by keeping cookies on
Our Sites by Our affiliates for the purposes mentioned above.
D. Information we collect from third partiesInformation
obtained from other Sources
We may receive information about you from other online
sources. We may add it to Our account information system and treat it
with this policy. If you provide information to the platform provider
or partner we provide services to, they may pass on your account
information to Us.� We may obtain updated contact information(s)
from third parties to correct Our records and fulfil the Services,
communicate with you, or share the information with any third party.
Information obtained from Third-party Sites
If you link, connect or login to access Amna Tools
Services account with third-party services, they may send Us
information such as your registered Email id and public profile
information from the service as stated below;Facebook —Email ID and
public profile information may include name, profile picture, age, and
gender.Google —Email id, language preference and age.LinkedIn: Email
id, public information, including name, profile picture, and current
position.
Demographic and other information
We may reference other sources of demographic and other
information to provide you with more targeted communications and
promotions. We use various third-party analytics service providers,
among others, to track the user behaviour on Our Site.� They are
used to support display advertising to help Us gain an understanding
of Our users’ Demographics and Interests. The reports are anonymous
and cannot be associated with any personally identifiable information,
you may have shared with Us.
Subscription or Paid service data
When you choose any subscription or paid service, Our
payment gateway provider or we may collect your personal information,
such as address or billing information, including your credit/debit
card number and expiration date. The subscriptions or paid Services
may be on auto renewal mode unless cancelled. If at any point you do
not wish to auto-renew your subscription, you may cancel your
subscription before the end of the subscription term or contact Us on
Our support email: [email protected]
Transactional/ Billing information
Based on your purchase of a subscription or paid service,
Our payment gateway partner may collect information, including but not
limited to your credit/debit card details or other bank account
details, along with your billing address. The payment gateway partner
stores this information.
For instance, the Services will be using third-party payment gateway
partners to process and facilitate the payment of your subscription
fee to the Services for providing you access to the subscription; we
do not control such payment gateway partners. When you visit such
payment gateways, you do so at your own risk. Please familiarize
yourself with the privacy statements provided by such payment gateways
before providing them with information about you or entering any
transactions.
We do not assume any responsibility or liability for such payment
gateways, their content of them and their privacy practices, nor do we
endorse them.We may receive financial or transactional information
(e.g., transaction ID) from third-party vendors in case of payments
for reconciliation and validation of transactions and the purpose of
resolutions of complaints (in case of failed transactions and
refunds).
PURPOSES FOR COLLECTING, PROCESSING AND DISCLOSING YOUR
PERSONAL INFORMATION
We use the information to provide, analyze, administer,
enhance and personalize Our service and marketing efforts, process
your registration, provide services, and communicate with you related
to the points mentioned below.
For example, we may use the information to:
To provide you with and administer Our services.Enabling
Registration/Sign Up and maintaining your account on Social
ForestProviding you with location-specific contentAnalyze and
understand Our audience, improve Our service (including Our user
interface experiences), recommendation algorithms and delivery which
may require sharing personal information with Our group companies and
affiliates or third-party service providers
To help advertisers understand Our audience and confirm the value of
advertising on Our Site (however, it is usually in the form of
aggregated statistics on traffic to various pages within our site) and
to provide you with relevant ads.
To provide you with interest-based content like articles, stories, and
news on our site.Enable your participation in various webcasts and
webinars conducted on the siteProvide you with push notifications on
your browser.Communicate with you concerning Our service (for example,
by email) so that We can send you news about upgrades, details about
new features and content available on the Services, promotional
announcements, and surveys, and assist you with operational requests
such as password reset requests.
Notify you about changes in terms of service or privacy policyAllow
you to participate in interactive features offered through Our
Services.Sharing with Our customer support team to resolve your
queries/concerns related to your rights or services provided to you.
Information Use by the Company
The information you supplied lets us improve Our services
and provide you with the most user-friendly experience(s). In some
cases, e.g. provision of specific service(s) or utility (ies), We may
also require your contact information. All required information is
service-dependent, and We may use the above-said user Information to
maintain, protect, and improve the Services and develop new
services.We may also use your email address or other personally
identifiable information to send commercial or marketing messages
about our Services, additional updates and features about third
parties products and services with an option to subscribe/unsubscribe
(where feasible). However, we may use your email address for
non-marketing or administrative purposes (such as notifying you of
significant changes, customer service purposes, or billing.)Any
personally identifiable information you provide will not be considered
sensitive if it is freely available and accessible in the public
domain, like any comments, messages, blogs, or scribbles on social
platforms like Facebook and Twitter. Any posted/uploaded/conveyed/
communication by users on the public sections of the “Site” becomes
published content and is not considered personally identifiable
information subject to this Privacy Policy. In case you decline to
submit personally identifiable information on the Sites, We may not be
able to provide certain services on the Sites to you. We will make
reasonable efforts to notify you of the same when opening your
account. In any case, We will not be liable and responsible for
denying certain services to you for lack of you providing the
necessary personal information.When you register with the Application
or Services, we contact you occasionally about updating your personal
information to provide features that may benefit/interest you.
Information sharing with legal authorities, affiliates
We share your information with any third parties without
obtaining the prior consent of the User in the following limited
circumstances:When it is requested or required by law or any court or
governmental agency or authority to disclose, for verification of
identity, the prevention, detection, investigation including cyber\
incidents, or for prosecution and punishment of offences. These
disclosures are made in good faith and belief that such disclosure is
reasonably necessary for enforcing these Terms or for complying with
the applicable laws and regulations.We may share such information with
its group companies and officers and employees of such group companies
for processing information on its behalf. We also ensure that these
recipients of such information agree to process such information based
on Our instructions and in compliance with this Privacy Policy and any
other appropriate confidentiality and security measures.
Disclosure to Third partiesService Providers
The Application may include links to other Sites or
applications (e.g., links to payment gateways for payment of
subscription fees). Such Sites or applications are governed by their
respective privacy policies, which are beyond Our control. Once you
leave Our servers (you can tell where you are by checking the URL in
the location bar on your browser), the use of any information you
provide is governed by the privacy policy of the operator of the
application Site you are visiting. That policy may differ from Ours.
If you need help finding the privacy policy of any of these sites via
a link from the Site homepage, you should contact the application/Site
owners directly for more information.
DATA RETENTION AND ERASURE
How long do we store and use your information
We retain the information which We have collected no
longer than is necessary. This is determined on a case-by-case basis.
We usually will retain the information as long as you maintain an
account with Us until you continue to access and use Our Services. We
will delete your information as soon as reasonably possible, based on
your account activity and by applicable law(s), whenever you request
Us to do so. However, We may archive and retain some information for
legal purposes.
When you use the Services, we make reasonable faith efforts to provide
you, as and when requested by you, with access to your personal
information and shall further ensure that any personal information or
sensitive personal data or information found to be inaccurate or
deficient shall be corrected or amended as feasible, subject to any
requirement for such personal information or sensitive personal data
or information to be retained by law or for legitimate business
purposes. We ask individual users to identify themselves, and the
information requested to be accessed, corrected or removed before
processing such requests.
We may decline to process requests that are unreasonably repetitive or
systematic, require disproportionate technical effort, jeopardise the
privacy of others, or would be extremely impractical (for instance,
requests concerning information residing on backup tapes), or for
which access is not otherwise required. In any case, where we provide
information access and correction, we perform this service free of
charge, except if doing so would require a disproportionate effort.
Because of the way we maintain certain services and due to
requirements under applicable laws for retaining or preserving
information after you delete your information, such information and
residual copies may take a period before they are deleted from our
active servers and may remain in our backup systems.
Data Erasure
We retain your personal information as long as necessary
for Us to provide services to you, or you ask Us not to retain your
data. You can request that if you no longer want Us to use your
information. We erase your personal information and close your
services account as soon as reasonably possible, based on your account
activity and per applicable law(s).
We may retain some of your personal information as necessary for Our
legitimate business interests, such as fraud detection and prevention
and enhancing safety. For example, if We suspend the Services account
for fraud or safety reasons, We may retain certain information from
that account to prevent that user from opening a new account.We may
retain and use your personal information to the extent necessary to
comply with Our legal obligations. For example, we may keep some of
your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, forum
postings) may remain publicly visible on the website even after your
account is cancelled. However, the attribution of such information to
you will be removed. Additionally, some copies of your information
(e.g., log records) may remain in Our database but are disassociated
from personal identifiers.Because We maintain copies of personal
information to protect from accidental or malicious loss and
destruction, residual copies may take a period before they are deleted
from Our active servers and may remain in Our backup systems.
You can request the deletion of your information by writing to our
designated Grievance Officers, in writing or through email signed with
the electronic signature. The list of respective grievance officers is
provided in terms of Use.Please note that if you have multiple
accounts with Us, you will have to raise separate requests for each
account, along with the associated email IDs or phone numbers.Further,
We may retain and use Your personal information to the extent
necessary to comply with Our legal obligations. For example, We may
keep some of Your information for tax, legal reporting and auditing
obligations.
Updates & Changes
We may alter Our privacy policy from time to time to
incorporate necessary changes in technology, applicable law or any
other variant. We reserve the right to amend the terms of this policy
from time to time. Any changes We make will be effective immediately
on notice, which We may give by posting the new policy on the Site.
Your use of the Sites or Services after such notice will be deemed
acceptance of such changes. We may also inform you via electronic
mail. In any case, you are advised to review this policy periodically
on the Site to ensure that you are aware of the latest version.
Changes to our Privacy Policy
Applicable law and our practices change over time. If we
decide to update our privacy policy, we will post the changes on our
Platform. If we materially change the way in which we process your
personal data, we will provide you with prior notice, or where legally
required, request your consent prior to implementing such changes. We
strongly encourage you to read our privacy policy and keep yourself
informed of our practices. This privacy policy was last modified in
December 2022.
Questions and Feedback
We welcome questions, comments, and concerns about our
privacy policy and privacy practices.If you wish to provide feedback,
have questions or concerns or wish to exercise your rights related to
your personal data, please contact us at [email protected]� If
you contact us with a privacy complaint it will be assessed with the
aim of resolving the issue in a timely and effective manner.
Terms of service� Welcome to Smna Tools a
comprehensive digital membership platform (“Site”) (hereinafter
referred to as the “Company”, “we” or “our”, which expression shall
unless the same to the context or meaning thereof be deemed to mean
and include its affiliates, successors in business and assigns).
A. ACCEPTANCE OF TERMS OF USE
Please read the following terms and conditions as these
terms of use (“Terms”) constitute a legally binding agreement between
you and the Company regarding your browsing, access and use of the
Site and any functionalities, features, information, contests,
services, products offered by the Company including but not limited to
the bundled subscriptions via the Site, any mobile or internet
connected device or otherwise (the “Service”).
“User”, “you” or “your”: means any person, who is accessing, using the
Site, in any manner whatsoever, and is of 18 years of age or older,
capable to enter into a legally binding agreement under the laws in
India.
By accessing the Site or Service, you agree to be bound by these
Terms. You hereby represent and warrant to the Company that you are at
least eighteen (18) years of age or above and are capable of entering,
performing and adhering to these Terms and that you agree to be bound
by the following terms and conditions. While individuals under the age
of 18 may access and use the site, they shall do so only with the
involvement & guidance of their parents and / or legal guardians.
You agree to register prior to uploading any content and / or comment
and any other use or Services of this Site and provide your details
including but not limited to complete name, age, gender, email
address, residential address, contact number.The Company reserves the
right, at its discretion, to change, modify, add, or remove portions
of these Terms at any time by posting the amended Terms. Please check
these Terms periodically for changes. Your continued use of the site
or Services after the posting of changes constitutes your binding
acceptance of such changes.
In addition, when using any particular services, you may be subject to
any posted guidelines, rules or sometimes additional terms applicable
to such Services. All such guidelines, rules or sometimes additional
terms are hereby incorporated by reference into the Terms.Further,
Company reserves the right to suspend / cancel, or discontinue any
Service/s without notice, make modifications and alterations in any or
all of the content, offers, products and Services contained on the
Site without any prior notice.The Company reserves the right to modify
the offerings on the renewal of your subscription. The offers will be
given whatever is present in the bundle at the time of renewal.
Your access or use of the site or service shall mean that you have
read, understood and agreed to be bound by the terms. By accessing or
using any website or services you also represent that you have the
legal authority as per applicable law (including but not limited to
age requirement) to accept the terms on behalf of yourself and/or any
other person you represent in connection with your use of the site or
services. If you do not agree to the terms, you are not authorized to
use the site or services.
B. CONTENT OWNERSHIP AND LIMITED LICENCE
Company Content: means Company’s content, including but
not limited to, Company trademarks and logos made available through
the Site and Services, excluding Third Party Content and User
Submissions.User Submissions: means the text or any content, hypertext
links and any other content that the Company allows its users to
uploads or otherwise provided to Company via the Site and Services, as
applicable.Ownership: The Site, Services and the Company Content are
protected by copyright, trademark and other applicable laws. Except as
expressly provided in these Terms, Company and its licensors
exclusively own all right, title and interest in and to the Site,
Services, and the Company Content, including all associated
intellectual property rights. You may not remove, alter or obscure any
copyright, trademark, service mark or other proprietary rights notices
incorporated in or accompanying the Site, Services or Company Content.
Company claims no ownership interest in any Third Party Content and
expressly disclaims any liability concerning those materials.Limited
License: Subject to your compliance with the Terms herein, the Company
hereby grants you a personal, limited, non-exclusive,
non-transferable, freely revocable license to use the Services for the
personal and non-commercial use only. Except for the foregoing limited
license, no right, title or interest shall be transferred to you.
Content on the Site and/or the Services is provided to you “AS IS” for
your information and personal use only and may not be used, copied,
reproduced, distributed, transmitted, broadcast, displayed, sold,
licensed, or otherwise exploited for any other purposes whatsoever
without the prior written consent of the respective owners. We reserve
all rights not expressly granted in and to the Site and/or the
Services and the content. These Terms do not authorize you to, and you
may not, reproduce, distribute, publicly display, publicly perform,
communicate to the public, make available, create derivative works of
or otherwise use or exploit any Third Party Content or User
Submissions in violation of applicable copyright law. Any unauthorised
use of the contents or the Services will result in termination of the
limited license granted by the Company and cancellation of your
membership. Use of Site or the Services for any unauthorised purpose
may result in severe civil and criminal penalties. The Company does
not promote, foster or condone the copying of content, or any other
infringing activity and the owners of Third Party Content or User
Submissions may have the right to seek damages against you for any
such violation.You may print or download extracts from the Site only
for your personal / individual, non-commercial use only. You must not
retain any copies of these pages saved to disk or to any other storage
medium except for the purposes of using the same for subsequent
viewing purposes or to print extracts for personal / individual use.